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Frequently Asked Questions

Frequently Asked Questions

General

Both walk-ins and appointments are accepted, though appointments are preferred.

Applying is super easy! You can complete your application online at Arriveatranchobelago.com at your convenience. We give you several ways to apply online through our website.

Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -72 hours. We’ll keep you in the loop throughout the process!

We provide 12 month lease terms.

We’ve got several convenient payment options for you! You can pay your rent online, via WIPS, with a money order, or by check. Choose the method that works best for you!

Yes, renter's insurance is required. We offer a policy for $10.95 per month, but you can also provide your own policy that meets our requirements to avoid this charge.

Currently, all utilities are the resident's responsibility, so they’re not included in your rent.

To set up your utilities, please contact the local gas and electric company. Water, sewer, and trash will be set up automatically once you move-in.

You can use Frontier Communications for your internet or cable services.

Amenities

Our property offers a range of amenities, including a pool, spa, BBQ area, gym, and business center for your convenience and enjoyment

Yes, parking is available and is reserved exclusively for lease signers within the community.

Yes, each apartment home includes an in-unit washer and dryer for your convenience.

Pet Policy

Yes, we’re proud to be a pet-friendly community! Plus, the closest dog park is Paws Dog Park.

Location

Our community is unique because of its prime location near local schools and shopping centers, offering both convenience and accessibility. We take pride in maintaining a professional environment and building strong, positive relationships with our residents, ensuring a supportive and welcoming community.

We are located in the Moreno Valley Unified School District.

The nearest grocery store is Stater Bros., located at 25900 Iris Ave, Moreno Valley, CA. It's just a short drive away from the community

Maintenance

Yes, we have on-site maintenance available for after-hour emergencies.

For maintenance issues, please contact our after-hours maintenance team at (951)477-4161.

You don’t need to be present if you give us permission to enter. Our team can complete your request during normal business hours.

Didn't find an answer?

Our team is always ready to answer your questions.